Hello Emma and Nancy

I have spoken to my family on their return. Thank you very much for your service during this trip. They found everything to be of a very good quality, delivery of tickets was prompt, food was good (especially the dumpling meal in Xian). In particular they would like to commend Helen, their guide/translator in Xian, for her excellent work, attentiveness and good command of English.

Regards
David

  Hello,

We found the meals in Shanghai acceptable. Both the guides were very pleasant and helpful. The mountain guide was very knowledgeable and enthusiastic, and the Shanghai guide gave us a lot of helpful information. All in all, they both spoke very good English and very knowledgeable.

The drivers were very competent, polite and pleasant and the vehicles were clean and comfortable.

Excellent service with pleasant, cheerful guides who really want to help you enjoy your visit. We particularly enjoyed the acrobatic show, the gardens and the mosque visit in Shanghai. And the mountain scenery was breathtaking.

Kind regards and thanks,

Sandra, Allan and Fraser Nicol

  David was an excellent guide, very helpful, polite and good historical, cultural and political knowledge of the country!

  Dear Cynthia,

Thank you for a wonderful tour!

All guides and drivers were personable, courteous, and professional. The guides demonstrated exemplary knowledge of language skills and also Chinese history and culture. The drivers were polite and their cars were immaculate.

At this time I wanted to praise your amazing employee, Vivian (she took me around Xian). I felt that she truly cares about me---the lone female tourist. She clearly went above her job's requirements and expectations to ensure that I was happy and safe within my travels through-out China.

I would like to give her a larger tip for her services. How could I do this? Can I mail you a check, money, or what? Please let me know, as this is very important to me!

Mere words cannot express how scary it was for me (a blond girl) to fly half way around the world, to a totally different culture. I put my complete faith into your organization and I was so relieved when your guide was at the Beijing Airport to pick-me up (even after a six hour delay)!

Every aspect of your tour was wonderful: pre-trip correspondence, staff, hotels, food, and miscellaneous services. I sincerely thank-you for such a memorable, informative, and life-changing trip!!!!

Regards,

  Dear Michael,

Thank you for an excellent traveling experience!

When we arrived at Xian we were met by Lily and immediately felt comfortable. She made us feel extremely welcome and all arrangements were handled with ease.

She was interesting, informative, well presented, knowledgeable and she was interested in us! She wanted to know what we wanted from our Xian experience and put things in place for us to get exactly what we wanted to make the visit memorable. We, very much, enjoyed her company, she made the visit very special!

The drivers were good. We were surprised to see female drivers as not many female drivers are seen in China. They were very good, we had no problems !

The cars were clean, and we were always collected on time !

The meals were very good and most enjoyable. We wanted to have different eating experiences rather than just eating western food so what was chosen for us was excellent, thank you.

I think the meal that stands out was the ‘Dumpling Meal’ we had after the Tang Dynasty show. The variations and tastes were very good, but we could not stop laughing at the quantities, the dumplings just kept on coming and we felt compelled to try them all ! One comment on this night at the Tang Dynasty show is that in retrospect maybe we should have eaten at the show rather than after the show. The best seats for the show seemed to be reserved for the people who were eating their meal there. The show was also disrupted by waitresses constantly walking around serving food to tables after the show had begun. This was quite annoying!

Alan

  Emma was the perfect tour guide, knowledgeable and friendly, she made our tour visit to Xian a memorable one.