Dear Tibettrip,

We had an EXCELLENT experience with our recent tour of China. There were no negative aspects and often you exceeded our expectations. We hope that you are able to get more participants for future tours. For us [and the Rogersons] it was great to have that much individual attention but we are sure that you need to have more people to cover your overhead.

All of the guides did a superior job. They were all knowledgeable and took care of most of our requests. They should ALL be prepared [and encouraged] to be
flexible with the schedule. [EG: To accommodate the weather conditions and/or local circumstances.]

The food was very good. However there was too much of it and changes were difficult to make. My suggestion is that you consider allowing us to change [at least] the lunch menu. For example, instead of two meat items, we would have been happy with one seafood dish, most of the time. This may actually cost you less money to provide and we would have been more satisfied. [We realize that this may be a problem with a larger group but it should be attempted.

  We had an EXCELLENT experience with our recent tour of China. There were no negative aspects and often you exceeded our expectations. We hope that you are able to get more participants for future tours. For us [and the Rogersons] it was great to have that much individual attention but we are sure that you need to have more people to cover your overhead.

All of the guides did a superior job. They were all knowledgeable and took care of most of our requests. They should ALL be prepared [and encouraged] to be
flexible with the schedule. [EG: To accommodate the weather conditions and/or local circumstances.]

The food was very good. However there was too much of it and changes were difficult to make. My suggestion is that you consider allowing us to change [at least] the lunch menu. For example, instead of two meat items, we would have been happy with one seafood dish, most of the time. This may actually cost you less money to provide and we would have been more satisfied. [We realize that this may be a problem with a larger group but it should be attempted.

  Everybody in our team said Echo (the guide in Xian) is one of the best guides they ever had. Wow, thanks for your professional organization. My husband and I knew a lot of friends from difficult countries in our group, so we feel excited.

  We enjoyed our trip very much and the service was good. Our guide in Beijing (Li Xuyang, "David") was excellent and went out of his way to make sure we enjoyed ourselves.

Our guide Dorgee Tse Ring and driver Bemba in Tibet were excellent too. They took really good care of us and made sure we were comfortable and well fed. They gave us the understanding that only a native can give (Dorgee knew of an out-of-the-way place that makes incense from wood, using diverted river water -- even the driver with his 20 years of experience had never been there). We were given a Chinese guide initially, and although he was nice enough, we requested a Tibetan guide for his cultural understanding. By his own admission, the Chinese guide spoke better English than Tibetan and we really felt we needed someone who had grown up in the Tibetan culture and language. We thank the Chinese guide and his travel agencys manager for being flexible and getting us a Tibetan guide.

Both Li Xuyang and Dorgee spoke good English and were very accommodating, allowing us to spend time doing what we enjoyed (spending several hours climbing the Great Wall in the rain; spending an unscheduled afternoon in a tea-house, tasting teas we plan to import for our tea business, taking countless pictures, watching 1000 year old monastic scriptures being brought out for the first time in 300 years, dusted off and re-bound).

One note regarding food: the Peking Duck dinner in Beijing was outstanding. We found the Tibetan restaurants to be much better than the "scheduled" Chinese restaurants in Tibet. Maybe some Tibetan meals should be incorporated into a trip to Tibet? Both guides gave us recommendations for excellent restaurants for dinners on our own.

Again overall our stay was pleasant and your companys ability to accommodate and make changes is much appreciated (especially, when we left Hong Kong earllier due to a typhoon coming in and your local contact changed our tickets for us within hours and brought them to our hotel). Also we like to thank both you Sally and Alice for you working with us to make this an unforgettable experience. Thank you again and we are looking forward to further trips.

  The experience was excellent!! Our guide, Echo, was superb very nice and excellent English.

  We would like to send a big thanks to your services. We had a wonderful time and experience in Lhasa, and our tour guide and driver were top. We will forward any nformation to interested friends regarding your tour and the service provided which was excellent.
Thanks again for everything, and for taking us to the top of the world.
Many greetings