
Clients' Infomation: Gillian,< >,
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generally, we were very satisfied with the tour arrangements, and again, as mentioned previously, with the guides. peggy (jing lan) in xian was superb! li in guilin was also very good, as was cheng in beijing and fan fan in shanghai. we were duly impressed with their command of the english language and knowledge of the chinese culture and history. with respect to the meals, we would recommend switching the luncheon meal outside the summer palace in beijing, as it was totally unsatisfactory. the last meal in shanghai at i believe the dynasty hotel was also very poor. on the whole most of the meals were average. we were impressed with the first dinner in beijing and the first lunch in shanghai; the dumpling dinner in Xian on our first nights stay was excellent, as was our meal (on our own) in shanghai at lu bo lang in the old town which fan fan recommended. the hotel accomodations were satisfactory, with the exception of the sheraton hotel in guiling which although rated a 5-star, should have been rated more as 3-4 star. we particularly enjoyed the hyatt in xian and the jc mandarin in shanghai. as you know, there was a bit of a mixup at the sheraton in guilin upon our arrival, as the date for our arrival had not been revised by the agent in guilin, and we were informed that there were no hotel reservations for us; however, that was eventually straightened out. We were very pleased with the touring arrangements; what really impressed us the most and what we truly enjoyed were the guides that you utilized in the cities - they were excellent. we particularly enjoyed peggy and li, in their improvising and sharing with us sites off the beaten path as time permitted, and their desire to show us what we were interested in.
thank you once again for the wonderful tour of china and such wonderful memories. we plan to return to china in about 2 years, at that time with Petes daughter who is now 16. we will, again, contact you, and hopefully our paths will cross, if not then, when you come to san francisco. we will meet someday!
"xie xie, zai gen" (spelling? maybe at that point in time, i will have learned a bit of mandarin).
Clients' Infomation: carolyn and pete,American< >,
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I want to thank you for making our trip a very pleasant one as all worked out without many problems.
To say the least this trip went very smoothly and I thank you again for all of your kind attention.
We hope to be able to visit China again this Spring (May) and will be in contact with you regarding our next trip.
If you need any personal reference here in the States or anywhere, you have my permission to give my phone number or e-mail address to any our your potential clients and I will be happy to tell them about our successful trip and about your wonderful.
Clients' Infomation: Mr. M. Knight,Israeli< >,
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Even with this terrible incident in our minds, we still enjoyed your tour very much. Tibet is a really interesting place. We were very impressed with all the arrangements. Everything worked out beautifully. Our guide in Tibet was knowledgeable, but his English was very marginal. Unfortunately, our stay in Chengdu was cut short by a day. Our Guide (Lily) was extremely nice, very informative and her English was excellent. We enjoyed the stay in this city and are considering to visit again in the future.
Thanks again for a wonderful tour and great memories.
Maybe we can work together again in the future.
Clients' Infomation: Karin Matic,< >,
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The tours were well planned very informative. The meals were also two of the nicest meals we had in China, particularly the last lunchtime meal that Echo took us to.
One suggestion to make life easier for us foreigners would be to include the tips for the driver and guide in the pricing of the tour (eg +$10 per day for tips) so that we didnt have to guess an appropriate amount to provide at the end and hence remove any potential embarrassment for eitherparty. This was how it worked with our first tour. (Note: We had anwsered the question in our FAQ.)
As an aside: We found the staff serving at breakfast at the Jianguo Hotel not very attentive (unlike in the Beijing hotels), as if they didnt really want to be there. This, I hasten to add, has no bearing on your arrangements but it may well be worth forwarding to the hotel for their information.
Overall a very pleasant holiday!
Clients' Infomation: Mr. Paul Goldsbrough,< >,
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As to your organsation, all meetings with your helpful guides worked out perfectly. Mrs. Liu in Xian and Mr. Chen in Shanghai seem to have great experience in their job.
Although we did not know your agency so far, we had full confidence with you. And now we know it was a good choice!
Back to hard work we will keep great memories from our travelling in China and we will certainly recommend your travel agency to friends who want to visit your country.
Clients' Infomation: Sebastian and Barbara Schmidt & Olivia and Pascal,German< >,
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